JUST ONE NAME values the customer experience and strives to provide you with the highest quality products and the most caring services. If you have any questions about the shipping and delivery of your order, please feel free to contact us and we will be happy to assist you.
Delivery Method
- JUST ONE NAME provides worldwide shipping service.
- Two delivery options are offered: Standard Shipping & Express Shipping
Delivery Time
- Your order will be dispatched within 1-3 business days after placing the order.
- Standard Shipping usually takes 8-15 days.
- Express Shipping usually takes 3-10 days.
- All of the above times are an approximate timeframe, and the exact time of shipping can be affected by weather, holidays, and special emergencies.
Delivery Cost
- Free shipping for orders over $50 (Standard Shipping is selected by default).
- Standard Shipping is $6.99.
- Express Shipping is $13.99.
- If additional customs and import fees are incurred, these will need to be the responsibility of the recipient.
Track Order
- Once your order ships, you will receive an email with a tracking number and a link to track your package.
- You should note that it can take 2-3 business days for tracking information to be displayed and it is not uncommon for packages to be in transit for more than 24 hours without updated logistics information.
Delivery Address
- You will need to provide us with a complete and correct delivery address. Once your order has been shipped, we will not be able to change the shipping address. If a package is returned because the address you provided is incomplete or incorrect, we will contact you immediately to make corrections and the package will be reshipped, but you will need to pay additional shipping charges.
If you have further questions about shipping or delivery, please feel free to contact us at service@just1name.com.